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IBM Case Manager 5.2 – Solution Implementation

This course provides a comprehensive guide to designing, developing, and securing a Case Manager solution.

Profil uczestnika

This intermediate-level course is for:

  • Solution architects design, build, and validate Case Manager Solutions within the development environment. They have full control of all the tools within that development environment.
  • System administrators secure, and maintain Case Manager Solutions in QA and production environments. They have control of environment access and are responsible for managing solutions in different environments.

Agenda

Volume 1:

Introduction to IBM Case Manager

  • Introduction to IBM Case Manager
  • Create and Process a Case
  • Review and Split a Case
  • Explore and Identify Parts of a Solution
  • Use Solution Design Principles
  • Create a Custom Task
  • Overview of Add-on Functions

Build a Case Manager Solution

  • Create Properties and Document Types
  • Create Roles and In-baskets
  • Create a Case Type and Task
  • Create a Workflow
  • Deploy and Test a Solution
  • Use Preconditions and Sets
  • Use Business Rules
  • Use Process Designer Integration Capabiities

Customize the Client Display

  • Create Custom Pages
  • Work with Widgets
  • Wire Events
  • Customize Properties Views

Volume 2:

Security

  • Overview of Security Deployment
  • Work with project areas
  • Solution Security
  • Create a Security Configuration
  • Configure Target Object Store Security
  • Configure Deployed Solution Security
  • Customize a Privilege Definition
  • Use Security Proxies
  • Automate Case Security Changes
  • Additional Security Configurations

Integrated Rules

  • Why use Business Rules
  • Create a simple rule
  • Create a table-based rule
  • Create a complex text-based rule
  • Add Parameters to a rule
  • Export a rule

Appendix

Volume 1: Appendix

  • Appendix
  • Solutions to Exercises

Volume 2: Appendices

Appendix for Security Unit

  • Solutions to Written Exercises

Appendix for Rules Unit

  • Knowledge Check Answers
  • Configure Business Rules
  • Start and Stop System Components
  • Troubleshooting
  • Issues and Resolutions

Wymagane przygotowanie uczestników

  • Familiarity with IBM FileNet Content Manager.
  • Ability to use IBM Content Navigator for navigating object stores, and working with content.

Zagadnienia

  • Introduction to IBM Case Manager
    • Describe the uses of IBM Case Manager
    • Identify components of IBM Case Manager
    • Create and process a case
    • Review and split a case
    • Explore and identify parts of a solution
    • Describe solution design principles
    • Create a Custom Task
    • Identify add-on components and describe what they are used for
  • Build a Case Manager Solution
    • Create properties, document types, roles and in-baskets
    • Create a case type and task
    • Create a Workflow
    • Deploy and Test a Solution
    • Use Preconditions and Sets
    • Use Business Rules
    • Use Process Designer Integration Capabilities
  • Customize the Client Display
    • Create custom pages
    • Work with widgets
    • Wire events
    • Customize properties views
  • Security
    • Manage solution security in development and production environments.
  • Integrated Rules
    • Create business rules using the integrated rules engine.

INFORMACJA CENOWA:
od - zł netto za jedną osobę

CZAS TRWANIA (dni): 5

KOD SZKOLENIA: F219G

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