Deploying Hosted Collboration Solution

This course prepares delegates to configure the hosted collaboration solution in a cloud basis. This course focuses primarily on Cisco Unified Collaboration Domain Manager and the Collaboration Mediation then to use the tools to deploy the telephony and Voice mail services as a hosted cloud solution for service providers and huge enterprises, also it covers the prime collaboration solution and the Backup and migration features

Profil uczestnika

This course is designed for: Network Administrators, Collaboration Cloud Admins, Service Provider / Managed Services Operators

Agenda

• Hosted Collaboration Solution (HCS) system overview
• Hosted Collaboration Solution (HCS) architecture
  -UC Infrastructure Layer
  -Telephony Aggregation Layer
  -Management Layer
• HCS Data Center and network architecture
• HCS capacity planning
• HCS Licensing and license server deployment
• HCS service fulfilment architecture
  -Hosted Collaboration Mediation – Fulfilment (HCM-F) 10.1(2) Overview
  -Shared Data Repository (SDR) Overview
  -Hosted Collaboration Mediation – Fulfilment (HCM-F) 10.1(2) Deployment and Clustering
  -Hosted Collaboration Mediation – Fulfilment (HCM-F) 10.1(2) Functionalities and Services
  -Cisco Unified Collaboration Domain Manager (CUCDM) 10.1(1) Overview
  -Cisco Unified Collaboration Domain Manager (CUCDM) 10.1(1) Deployment and Clustering
• Operating Hosted Collaboration Mediation – Fulfilment (HCM-F) 10.1(2)
  -Configuring and Using Service Inventory
  -Configuring and Using Infrastructure Manager
  -Configuring and Using Platform Manager
  -Configuring Licensing
  -Real-Time Monitoring Tool (RTMT) reporting
  -Backup and Restore Tasks
• Operating Cisco Unified Collaboration Domain Manager (CUCDM) 10.1(1)
  -Configuring CUCDM Hierarchy
  -Setting up CUCM, CUCxN and CUCMIMP in CUCDM 10.1(1)
  -Managing Users in CUCDM 10.1.(1)
  -LDAP integration and managing customer’s LDAP in CUCDM 10.1(1)
  -Managing Subscribers and Subscribers’ Features
  -CUCDM 10.1(1) Bulk Administration
• CUCDM for Contact Center
  -CUCDM for Contact Center Overview
• Cisco Unified Boarder Element SP 
  -CUBE-SP Overview
• SS7 PSTN Integration with PGW2200
  -PGW2200 Overview
• Cisco Collaboration
  -Cisco Prime Collaboration Deployment Overview
• Cisco Collaboration Deployment (PCD) 
  -Cisco Collaboration Deployment (PCD) Overview
  -Cisco Collaboration Deployment (PCD) Backup and Migration Features
• Cisco Collaboration Assurance (PCA)
  -Cisco Prime Collaboration Assurance Features
  -Prime Collaboration Contact Center Assurance Feature Support
  -PCA Audio and Video Endpoints Monitoring
  -PCA Diagnostics and Reports

Wymagane przygotowanie uczestników

• Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, and IP switching and routing
• Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
• Basics of digital interfaces, PSTN, and VoIP
• Strong knowledge of converged voice and data networks
• Ability to configure Cisco IOS gateways with traditional and VoIP call legs
• Prior attendance of the following tracks is recommended: CCNA, CCNA voice, CCNP Voice.

Zagadnienia

• Describe the Cisco Hosted collaboration solution, including CUCDM
• Describe the different products under the HCS architecture
• Describe the different management interfaces for the HCS
• Describe the Prime collaboration
• Describe the Prime Assurance
• PGW and CUBE Overview