Data Center Unified Computing System C-Series Troubleshooting

This 2-day instructor-led training (ILT) course is designed to prepare engineers with the knowledge and skills required to install, configure, and troubleshoot UCS C-Series servers operating in standalone mode.

Students will become familiar with common troubleshooting scenarios and recommended solutions for leve1 and level 2 integrations issues, gaining hands-on experience of proper configuration procedures on the specifically designed labs.

Profil uczestnika

Cisco Channel Partner SEs and FEs that are seeking to assume active roles in addressing and correcting Level 1 and 2 UCS C-Series Standalone Server issues.

Agenda

Troubleshooting Methodology

• UCS C-Series Product Review
• C-Series Initial Setup and Configuration
• C-Series Troubleshooting Methodology
• C-Series Data Gathering Activities

Configuring Firmware Updates

• Download Firmware Updates by Using the Host Upgrade Utility
• Perform a Remote Update to the Server BIOS
• Perform a BIOS Update by Using the EFI Shell
• Configure USB Recovery Modules for Server BIOS Recovery

Troubleshooting LAN Connectivity

• UCS C-Series P81E Virtual Interface Card Overview
• UCS C-Series P81E Virtual Interface Card Configuration
• Troubleshoot the UCS C-Series VIC (P81E) Installation and Configuration

Troubleshooting SAN Connectivity

• Cisco VIC P81E SAN Configuration
• Fibre Channel over Ethernet Initialization Protocol
• Cisco VIC P81E SAN Troubleshooting

Troubleshooting Local Disk and RAID

• UCS C-Series RAID Controller Overview
• UCS C-Series LSI Controller SAS Expanders and Extenders
• UCS C-Series RAID Controller Configuration
• Troubleshoot RAID Adapter and Disk Failures

Troubleshooting Operating System Driver Issues

• Installing a Windows Operating System onto a Local Drive
• Installing the Operating System Using a SAN Boot
• OS Device Drivers After Installation
• Troubleshoot OS Device Driver Problems

Troubleshooting Management Access

• Execute CIMC and BIOS Password Recovery
• Troubleshoot the LOM and Cisco Card Mode
• Troubleshoot IPMI Access
• Troubleshoot SoL Access

Configuring UCS C-Series Integration with UCS Manager

• UCS C-Series and UCS Manager Integration Overview
• UCS C-Series and UCS Manager Installation
• UCS C-Series and UCS Manager Troubleshooting

Wymagane przygotowanie uczestników

Attended DCUCI – Cisco Data Center Unified Computing Implementation.

Zagadnienia

After you complete this course you will be able to :

• Review the UCS C-Series product platform with an emphasis on feature support
• Describe the initial setup, configuration, and connectivity to ensure proper Cisco Integrated Management Controller (CIMC) operation
• Review the UCS C-Series troubleshooting methodology as well as present common configuration challenges
• Describe CIMC utilities that enable performance validation and facilitate data gathering activities for troubleshooting purposes
• Describe the process to download firmware updates by using Host Upgrade Utility (HUU)
• Perform server BIOS updates with various methods
• Describe the correct process to update the server BIOS by using the EFI shell
• Describe the correct process for recovering a UCS C-Series server by using a USB Recovery Module
• Describe the features and benefits of the UCS C-Series P81E Virtual Interface Card (VIC)
• Perform the proper network (LAN) configuration steps for the P81E VIC
• Describe common troubleshooting issues and recommended solutions for the UCS C-Series P81E VIC
• Review the Cisco VIC P81E SAN configuration and vHBA properties
• Describe the Fibre Channel over Ethernet Initialization Protocol (FIP) and validate its proper configuration
• Describe the process for determining P81E configuration-related problems
• Review and introduce the RAID controller options for the UCS C-Series servers
• Introduce the SAS Extender and Expander options for the C-Series servers
• Configure the LSI 1068E, LSI 9261-8i, and the software ICH10R RAID controllers
• Identify the symptoms and recommended solutions of RAID adapter and disk failure modes
• Describe the steps for installing an operating system onto a local disk
• Describe the steps for installing an operating system by using a SAN boot
• Describe the process to download and install additional device drivers after successful OS installation
• Describe common device driver and operating system troubleshooting issues and their recommended solutions
• Execute the password recovery process for UCS C-Series server CIMC and BIOS passwords
• Configure management access to the UCS C-Series server through the LAN on Motherboard and NIC ports
• Configure the UCS C-Series Intelligent Peripheral Management Interface for management access
• Configure the UCS C-Series Serial over LAN service
• Describe the rationale and various components that are required to complete UCS C-Series integration with UCS Manager
• Configure the Fabric Interconnect and Fabric Extender for a UCS C-Series server
• Configure the UCS C-Series server to operate as part of a UCS Manager instance