Workflow authors who are responsible for designing and building workflow definitions in an IBM Case Foundation
or IBM Case Manager development environment.

• Workflow Design Essentials
  • Create a workflow definition
  • Configure workflow properties
  • Explore workflow step types
  • Build expressions
  • Launch workflows with subscriptions
• Security
  • Security overview
  • Security configuration
• Routing Work
  • Conditional routing
  • Parallel processing
  • Manage participation
  • Work with submaps
  • Handle workflow exceptions
  • Workflow inheritance
• Control Workflow Progress
  • Milestones and logging
  • Workflow deadlines
  • Timers and delays
  • Checkpoints
• External Communication
  • External database integration
  • Component integrator architecture
  • Using components
  • Web services

• Familiarity with Windows 2008 operating systems.
• General knowledge of P8 Platform security concepts.
• General workflow terminology:
  • Workflow.
  • Workflow definitions.
  • Queues.
  • Rosters.
• Start a P8 Platform system.
• Familiarity with P8 Platform interfaces, including:
  • Administration Console for Content Platform Engine.
  • IBM Content Navigator.
  • Process Configuration Console.
  • Process Designer.
  • Process Administrator.
  • Process Tracker.
• Recommended training: IBM Case Foundation 5.2.1: Introduction

• Unit 1: Workflow Design Essentials
  • Create a workflow definition using Process Designer.
  • Use workflow properties and step parameters in a workflow definition.
  • Build simple and complex expressions to calculate property values and direct work.
  • Use a variety of step types to build a workflow definition.
  • Use subscriptions to launch workflows automatically from an initiating attachment.
• Unit 2: Security
  • Inspect workflow system security settings.
  • Identify and resolve workflow system security-related issues.
  • Configure security for a workflow system.
• Unit 3: Routing Work
  • Use conditions to direct the flow of work.
  • Create a parallel process in a workflow.
  • Create workflow group.
  • Define participant voting for a step.
  • Define participant voting for a step.
  • Use a submap
  • Identify system default submaps
  • Resolve business process exceptions
  • Create a workflow hierarchy
• Unit 4: Control Workflow Progress
  • Add milestones and logging to a workflow.
  • Establish workflow and step deadlines.
  • Control processing times and delays.
  • Add checkpoint processing to a workflow.
• Unit 5: External Communication
  • Use a DbExecute step in a workflow to integrate with an external database
  • Identify Component Integrator concepts and components
  • Integrate a CE_Operations component in a workflow
  • Integrate a Java component in a workflow
  • Invoke a Web Service in a workflow